| The role of perceived risk in the quality-value relationship: a study in a retail environment JC Sweeney, GN Soutar, LW Johnson Journal of retailing 75 (1), 77-105, 1999 | 1992 | 1999 |
| A review and a conceptual framework of prestige-seeking consumer behavior F Vigneron, LW Johnson Academy of Marketing Science Review 1 (1), 1-15, 1999 | 1512 | 1999 |
| Measuring perceptions of brand luxury F Vigneron, LW Johnson Journal of brand management 11 (6), 484-506, 2004 | 1472 | 2004 |
| Modeling the determinants of customer satisfaction for business-to-business professional services PG Patterson, LW Johnson, RA Spreng Journal of the academy of marketing science 25 (1), 4-17, 1996 | 1168 | 1996 |
| Applied discrete-choice modelling DA Hensher, LW Johnson Routledge, 2018 | 1053 | 2018 |
| A hierarchical model of health service quality: scale development and investigation of an integrated model TS Dagger, JC Sweeney, LW Johnson Journal of service research 10 (2), 123-142, 2007 | 690 | 2007 |
| Retail service quality and perceived value: A comparison of two models JC Sweeney, GN Soutar, LW Johnson Journal of Retailing and Consumer Services 4 (1), 39-48, 1997 | 480 | 1997 |
| A customer-service worker relationship model LL Bove, LW Johnson International Journal of Service Industry Management 11 (5), 491-511, 2000 | 321 | 2000 |
| Why consumers use and do not use technology-enabled services RH Walker, LW Johnson Journal of services Marketing 20 (2), 125-135, 2006 | 261 | 2006 |
| Customer relationships with service personnel: do we measure closeness, quality or strength? LL Bove, LW Johnson Journal of Business Research 54 (3), 189-197, 2001 | 261 | 2001 |
| Advertising corporate social responsibility initiatives to communicate corporate image: Inhibiting scepticism to enhance persuasion A Pomering, LW Johnson Corporate Communications: An International Journal 14 (4), 420-439, 2009 | 233 | 2009 |
| Customer empowerment and relationship outcomes in healthcare consultations R Ouschan, J Sweeney, L Johnson European Journal of Marketing 40 (9/10), 1068-1086, 2006 | 225 | 2006 |
| Disconfirmation of expectations and the gap model of service quality: an integrated paradigm PG Patterson, LW Johnson Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior 6 …, 1993 | 214 | 1993 |
| The demand for beer, wine, and spirits: A systemwide analysis KW Clements, LW Johnson Journal of Business, 273-304, 1983 | 166 | 1983 |
| Customer loyalty to one service worker: should it be discouraged? LL Bove, LW Johnson International Journal of Research in Marketing 23 (1), 79-91, 2006 | 161 | 2006 |
| Re-thinking the conceptualization of customer value and service quality within the service-profit chain RH Walker, LW Johnson, S Leonard Managing Service Quality: An International Journal 16 (1), 23-36, 2006 | 151 | 2006 |
| Impact of self on attitudes toward luxury brands among teens LA Gil, KN Kwon, LK Good, LW Johnson Journal of Business Research 65 (10), 1425-1433, 2012 | 130 | 2012 |
| Antecedents of consumer brand engagement and brand loyalty C Leckie, MW Nyadzayo, LW Johnson Journal of Marketing Management 32 (5-6), 558-578, 2016 | 121 | 2016 |
| Conceptualising a contemporary marketing mix for sustainable tourism A Pomering, G Noble, LW Johnson Journal of Sustainable Tourism 19 (8), 953-969, 2011 | 108 | 2011 |
| Reciprocity as a key stabilizing norm of interpersonal marketing relationships: Scale development and validation SJ Pervan, LL Bove, LW Johnson Industrial Marketing Management 38 (1), 60-70, 2009 | 108 | 2009 |
