| The impact of customer relationship characteristics on customer switching behavior: Differences between switchers and stayers J Pablo Maicas Lopez, Y Polo Redondo, FJ Sese Olivan Managing Service Quality: An International Journal 16 (6), 556-574, 2006 | 125 | 2006 |
| How different formal institutions affect opportunity and necessity entrepreneurship L Fuentelsaz, C González, JP Maícas, J Montero BRQ Business Research Quarterly 18 (4), 246-258, 2015 | 102 | 2015 |
| The evolution of mobile communications in Europe: The transition from the second to the third generation L Fuentelsaz, JP Maícas, Y Polo Telecommunications Policy 32 (6), 436-449, 2008 | 84 | 2008 |
| Reducing the level of switching costs in mobile communications: The case of mobile number portability JP Maicas, Y Polo, FJ Sese Telecommunications Policy 33 (9), 544-554, 2009 | 78 | 2009 |
| Do switching costs mediate the relationship between entry timing and performance? J Gómez, JP Maícas Strategic Management Journal 32 (12), 1251-1269, 2011 | 71 | 2011 |
| The role of (personal) network effects and switching costs in determining mobile users’ choice JP Maicas, Y Polo, FJ Sese Journal of Information Technology 24 (2), 160-171, 2009 | 62 | 2009 |
| The institution-based view of strategy: How to measure it E Garrido, J Gomez, JP Maicas, R Orcos BRQ Business Research Quarterly 17 (2), 82-101, 2014 | 56 | 2014 |
| Switching costs, network effects, and competition in the European mobile telecommunications industry L Fuentelsaz, JP Maicas, Y Polo Information Systems Research 23 (1), 93-108, 2012 | 48 | 2012 |
| Incumbents, technological change and institutions: How the value of complementary resources varies across markets L Fuentelsaz, E Garrido, JP Maicas Strategic Management Journal 36 (12), 1778-1801, 2015 | 44 | 2015 |
| A strategic approach to network value in network industries L Fuentelsaz, E Garrido, JP Maicas Journal of Management 41 (3), 864-892, 2015 | 37 | 2015 |
| Hacia una gestión eficiente de las tecnologías de la información y las comunicaciones L Fuentelsaz, JP Maicas, Y Polo Universia Business Review, 40-53, 2005 | 28 | 2005 |
| The role of industry dynamics in the persistence of first mover advantages J Gomez, G Lanzolla, JP Maicas Long Range Planning 49 (2), 265-281, 2016 | 21 | 2016 |
| El papel de los costes de cambio en las relaciones con los clientes a largo plazo JPM López, YP Redondo, FJS Oliván Universia Business Review, 42-55, 2007 | 18 | 2007 |
| Economía digital y estrategia empresarial: un análisis desde la dirección estratégica LF Lamata, YP Redondo, JPM López Revista de empresa: La fuente de ideas del ejecutivo, 54-69, 2003 | 16 | 2003 |
| Análisis de la intensidad de los costes de cambio en la industria de la telefonía móvil JP Maícas, FJ Sesé Cuadernos de Economía y Dirección de la Empresa 11 (35), 27-56, 2008 | 14 | 2008 |
| Assessments of the “new economy” scenario L Fuentelsaz, JP Maicas‐López, Y Polo Qualitative Market Research: An International Journal, 2002 | 14 | 2002 |
| ¿ Ayudan las instituciones a entender el emprendimiento? L Fuentelsaz, C González, JP Maícas Economía Industrial. Forthcoming 1, 1-28, 2015 | 13 | 2015 |
| Formal institutions and opportunity entrepreneurship. The contingent role of informal institutions L Fuentelsaz, C González, JP Maicas BRQ Business Research Quarterly 22 (1), 5-24, 2019 | 11 | 2019 |
| ¿ Nuevo escenario competitivo en la industria de la telefonía móvil?: Compitiendo a través del iPhone JP Maicas, P Mata Universia Business Review, 60-81, 2011 | 10 | 2011 |
| Exploration, exploitation and innovation performance: disentangling the evolution of industry P Bernal, JP Maicas, P Vargas Industry and Innovation 26 (3), 295-320, 2019 | 9 | 2019 |