Chanaka Jayawardhena
Chanaka Jayawardhena
Professor of Marketing, University of Surrey
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Changes in the banking sector–the case of Internet banking in the UK
C Jayawardhena, P Foley
Internet research, 2000
9802000
E‐consumer behaviour
C Dennis, B Merrilees, C Jayawardhena, LT Wright
European journal of Marketing, 2009
4262009
Measurement of service quality in internet banking: the development of an instrument
C Jayawardhena
Journal of marketing management 20 (1-2), 185-207, 2004
3552004
Personal values’ influence on e‐shopping attitude and behaviour
C Jayawardhena
Internet research, 2004
3522004
Consumers online: intentions, orientations and segmentation
C Jayawardhena, LT Wright, C Dennis
International Journal of Retail & Distribution Management, 2007
2852007
Digital and social media marketing usage in B2B industrial section.
J Järvinen, A Tollinen, H Karjaluoto, C Jayawardhena
Marketing Management Journal 22 (2), 2012
2692012
Antecedents to permission based mobile marketing: an initial examination
C Jayawardhena, A Kuckertz, H Karjaluoto, T Kautonen
European journal of marketing, 2009
2542009
Website design quality and usage behavior: Unified Theory of Acceptance and Use of Technology
K Al-Qeisi, C Dennis, E Alamanos, C Jayawardhena
Journal of Business Research 67 (11), 2282-2290, 2014
2412014
Customer relationship building: The role of brand attractiveness and consumer–brand identification
AM Elbedweihy, C Jayawardhena, MH Elsharnouby, TH Elsharnouby
Journal of Business Research 69 (8), 2901-2910, 2016
2092016
The influences of social e-shopping in enhancing young women's online shopping behaviour
C Dennis, A Morgan, LT Wright, C Jayawardhena
Journal of customer behaviour 9 (2), 151-174, 2010
1762010
How value and trust influence loyalty in wireless telecommunications industry
H Karjaluoto, C Jayawardhena, M Leppäniemi, M Pihlström
Telecommunications policy 36 (8), 636-649, 2012
1692012
Corporate social responsibility
J Tolmie
UNSWLJ 15, 268, 1992
1661992
An empirical investigation into e‐shopping excitement: antecedents and effects
C Jayawardhena, LT Wright
European Journal of Marketing, 2009
1592009
Outcomes of service encounter quality in a business-to-business context
C Jayawardhena, AL Souchon, AM Farrell, K Glanville
Industrial marketing management 36 (5), 575-588, 2007
1582007
Drivers of in‐group and out‐of‐group electronic word‐of‐mouth (eWOM)
JL Abrantes, C Seabra, CR Lages, C Jayawardhena
European Journal of Marketing, 2013
1562013
Exploring gender influence on customer's intention to engage permission‐based mobile marketing
H Karjaluoto, H Lehto, M Leppäniemi, C Jayawardhena
Electronic markets 18 (3), 242-259, 2008
1282008
The impact of service encounter quality in service evaluation: evidence from a business‐to‐business context
C Jayawardhena
Journal of Business & Industrial Marketing, 2010
982010
An investigation of online consumer purchasing
C Jayawardhena, LT Wright, R Masterson
Qualitative Market Research: An International Journal, 2003
912003
Effects of retail employees' behaviours on customers' service evaluation
C Jayawardhena, AM Farrell
International Journal of Retail & Distribution Management, 2011
832011
Online shopping experience in an emerging e-retailing market
EE Izogo, C Jayawardhena
Journal of Research in Interactive Marketing, 2018
772018
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