Marketing Department, University of North Carolina at Chapel Hill

National University of Singapore

Professor of Marketing, University of Strathclyde

Professor, School of Hospitality and Tourism Management, Purdue University, USA

Professor of Business Administration, CTF Service Research Centre, Karlstad university

Katholische Universität Eichstätt-Ingolstadt

Professor of Beihang University

Professor of Service Management, The Ohio State University

Professor Kristiania University College, Norway

Professor of Marketing, Hanken School of Economics, Helsinki, Finland