James Agarwal
James Agarwal
Haskayne Research Professor & Full Professor of Marketing, University of Calgary
Dirección de correo verificada de haskayne.ucalgary.ca
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Retailing and emergent technologies
D Grewal, DK Gauri, G Das, J Agarwal, MT Spence
Journal of Business Research 134, 198-202, 2021
12021
Social selling cues: The dynamics of posting numbers viewed and bought on customers' purchase intentions
G Das, MT Spence, J Agarwal
International Journal of Research in Marketing, 2021
22021
Modeling A Country’s Political Environment: An Application Of Dynamic Factor Analysis Methodology
T Vashchilko, J Agarwal, O Osiyevskyy
Academy of Management Proceedings 2021 (1), 14331, 2021
2021
Ethical Foundations of Customer Relationship Marketing
NK Malhotra, J Agarwal
World Scientific Book Chapters, 245-272, 2021
2021
Customer Relationship Marketing: Analytical Models and Strategies
NK Malhotra, J Agarwal
World Scientific Book Chapters, 165-196, 2021
2021
Building B2C Relationships: Brand Equity and Customer–Brand Relationship
NK Malhotra, J Agarwal
World Scientific Book Chapters, 197-222, 2021
2021
Customer Relationship Marketing: Theoretical and Managerial Perspectives
NK Malhotra, J Agarwal
2021
Customer Relationship Marketing: Digital Marketing and Social Media
NK Malhotra, J Agarwal
World Scientific Book Chapters, 273-308, 2021
2021
Introduction to Customer Relationship Marketing
NK Malhotra, J Agarwal
World Scientific Book Chapters, 1-20, 2021
2021
Customer Relationship Marketing: Theories, Models, and Frameworks
NK Malhotra, J Agarwal
World Scientific Book Chapters, 21-50, 2021
2021
Building Business-to-Customer (B2C) Relationships: Purchase and Non-Purchase Behavior
NK Malhotra, J Agarwal
World Scientific Book Chapters, 105-134, 2021
2021
Building Employee–Customer Relationship Quality and Engagement Strategies: A Stakeholder Framework
NK Malhotra, J Agarwal
World Scientific Book Chapters, 135-163, 2021
2021
Building B2C Relationships: Corporate Reputation and Customer–Brand Relationship
NK Malhotra, J Agarwal
World Scientific Book Chapters, 223-243, 2021
2021
Future of Customer Relationship Marketing: New Directions for Research
NK Malhotra, J Agarwal
World Scientific Book Chapters, 309-332, 2021
2021
Building Business-to-Business (B2B) Relationships
NK Malhotra, J Agarwal
World Scientific Book Chapters, 51-103, 2021
2021
Does ambidexterity in marketing pay off? The role of absorptive capacity
H Ho, O Osiyevskyy, J Agarwal, S Reza
Journal of Business Research 110, 65-79, 2020
102020
Customer Relationship Marketing
NK Malhotra, J Agarwal
World Scientific Publishing Company, 2020
2020
Does country really matter? Exploring the contextual effect of individual self-construal in reaping the relational benefits of customer-based reputation
J Agarwal, O Osiyevskyy
Global Aspects of Reputation and Strategic Management, 2019
22019
Does Ambidexterity in Marketing Pay Off? The Role of Absorptive Capacity: An Abstract
H Ho, O Osiyevskyy, J Agarwal, S Reza
Academy of Marketing Science World Marketing Congress, 493-494, 2019
2019
Reflections on the state-of-the-art in ‘ethics & morality in customer-brand relationships’: Directions for future research
J Agarwal, NK Malhotra
Journal of Business Research 95, 392-400, 2019
52019
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