| How Customer Requests Influence Frontline Employee Job Outcomes: The Role of Personal Appraisal Tendencies and Situational Customer Demandingness JH Jung, TJ Brown, AR Zablah Journal of Retailing, 2021 | | 2021 |
| Supplier-initiated ingredient/component branding AM Aljafari, TJ Brown Journal of Business & Industrial Marketing, 2020 | 2 | 2020 |
| Synergies at the intersection of retailing and organizational frontlines research J Singh, T Arnold, M Brady, T Brown Journal of Retailing 95 (2), 90, 2019 | 18 | 2019 |
| The effect of customer-initiated justice on customer-oriented behaviors JH Jung, TJ Brown, AR Zablah Journal of Business Research 71, 38-46, 2017 | 27 | 2017 |
| The emergent field of organizational frontlines J Singh, M Brady, T Arnold, T Brown Journal of Service Research 20 (1), 3-11, 2017 | 86 | 2017 |
| How does customer orientation influence authentic emotional display? YSS Huang, TJ Brown Journal of Services Marketing, 2016 | 9 | 2016 |
| A cross-lagged test of the association between customer satisfaction and employee job satisfaction in a relational context. AR Zablah, BD Carlson, DT Donavan, JG Maxham III, TJ Brown Journal of Applied Psychology 101 (5), 743, 2016 | 136 | 2016 |
| Managing impressions in the face of rising stakeholder pressures: examining oil companies' shifting stances in the climate change debate MD Van Halderen, M Bhatt, GAJM Berens, TJ Brown, CBM Van Riel Journal of Business Ethics, 567-582, 2016 | 35 | 2016 |
| Impressions management: lessons from the oil industry M van Halderen, G Berens, M Bhatt, T Brown, C van Riel RSM Discovery-Management Knowledge 27, 11-13, 2016 | 3 | 2016 |
| Exploring the role of productivity propensity in frontline employee performance: Its relationship with customer orientation and important outcomes EG Harris, TJ Brown, JC Mowen, A Artis Psychology & Marketing 31 (3), 171-183, 2014 | 28 | 2014 |
| Managing Impressions in the Face of Rising Institutional Pressures: A Comparative Case Analysis MV Halderen, M Bhatt, CBM Van Riel, T Brown Academy of Management Proceedings 2013 (1), 15648, 2013 | | 2013 |
| How and when does customer orientation influence frontline employee job outcomes? A meta-analytic evaluation AR Zablah, GR Franke, TJ Brown, DE Bartholomew Journal of Marketing 76 (3), 21-40, 2012 | 405 | 2012 |
| Balancing between legitimacy and distinctiveness in corporate messaging: A case study in the oil industry MD Van Halderen, CBM Van Riel, TJ Brown Corporate Reputation Review 14 (4), 273-299, 2011 | 13 | 2011 |
| Corporate image and reputation in B2B markets: Insights from CI/ARG 2008 TJ Brown, PA Dacin, LF Pitt Industrial Marketing Management 5 (39), 709-711, 2010 | 27 | 2010 |
| Leadership propensity and sales performance among sales personnel and managers in a specialty retail store setting KE Flaherty, JC Mowen, TJ Brown, GW Marshall Journal of Personal Selling & Sales Management 29 (1), 43-59, 2009 | 56 | 2009 |
| Employee customer orientation in context: How the environment moderates the influence of customer orientation on performance outcomes. JW Grizzle, AR Zablah, TJ Brown, JC Mowen, JM Lee Journal of Applied Psychology 94 (5), 1227, 2009 | 209 | 2009 |
| Linking cause-related marketing to sales force responses and performance in a direct selling context BV Larson, KE Flaherty, AR Zablah, TJ Brown, JL Wiener Journal of the Academy of Marketing Science 36 (2), 271-277, 2008 | 138 | 2008 |
| Social versus psychological brand community: The role of psychological sense of brand community BD Carlson, TA Suter, TJ Brown Journal of business research 61 (4), 284-291, 2008 | 553 | 2008 |
| Assessing the corporate brand: The unique corporate association valence (UCAV) approach N Spears, TJ Brown, PA Dacin Journal of Brand Management 14 (1), 5-19, 2006 | 56 | 2006 |
| Corporate branding, identity, and customer response PA Dacin, TJ Brown Journal of the Academy of Marketing Science 34 (2), 95-98, 2006 | 222 | 2006 |
