| Integrated crisis mapping: Toward a publics-based, emotion-driven conceptualization in crisis communication Y Jin, A Pang, GT Cameron Sphera Publica, 81-95, 2007 | 121 | 2007 |
| Crisis communication and image repair discourse WL Benoit, A Pang Pearson Allyn & Bacon, 2008 | 117 | 2008 |
| Toward a publics-driven, emotion-based conceptualization in crisis communication: Unearthing dominant emotions in multi-staged testing of the Integrated Crisis Mapping (ICM) Model Y Jin, A Pang, GT Cameron Journal of Public Relations Research 24 (3), 266-298, 2012 | 115 | 2012 |
| New media: a new medium in escalating crises? J Siah Ann Mei, N Bansal, A Pang Corporate Communications: An International Journal 15 (2), 143-155, 2010 | 105 | 2010 |
| Contingency theory: Strategic management of conflict in public relations GT Cameron, A Pang, Y Jin Pearson Allyn & Bacon, 2007 | 93 | 2007 |
| Negotiating crisis in the social media environment: Evolution of crises online, gaining credibility offline A Pang, N Begam Binte Abul Hassan, A Chee Yang Chong Corporate Communications: An International Journal 19 (1), 96-118, 2014 | 86 | 2014 |
| Managing a nation's image during crisis: A study of the Chinese government's image repair efforts in the “Made in China” controversy C Peijuan, LP Ting, A Pang Public Relations Review 35 (3), 213-218, 2009 | 82 | 2009 |
| Building relationships through integrated online media: Global organizations’ use of brand web sites, Facebook, and Twitter W Shin, A Pang, HJ Kim Journal of Business and Technical Communication 29 (2), 184-220, 2015 | 75 | 2015 |
| Crisis leadership: when should the CEO step up? M Lucero, A Tan Teng Kwang, A Pang Corporate Communications: An International Journal 14 (3), 234-248, 2009 | 64 | 2009 |
| Corporate crisis planning: Tensions, issues, and contradictions A Pang, F Cropp, GT Cameron Journal of Communication Management 10 (4), 371-389, 2006 | 61 | 2006 |
| Future directions of crisis communication research: Emotions in crisis—The next frontier Y Jin, A Pang Handbook of crisis communication, 677-682, 2010 | 59 | 2010 |
| The role of emotions in crisis responses: Inaugural test of the integrated crisis mapping (ICM) model Y Jin, A Pang, GT Cameron Corporate Communications: An International Journal 15 (4), 428-452, 2010 | 48 | 2010 |
| Strategic communication in crisis governance: Analysis of the Singapore management of the SARS crisis Y Jin, A Pang, GT Cameron The Copenhagen journal of Asian studies 23 (1), 81-104, 2006 | 48 | 2006 |
| Contingency theory of strategic conflict management: Directions for the practice of crisis communication from a decade of theory development, discovery and dialogue A Pang, Y Jin, G CAMERON Wiley-Blackwell, 2010 | 47 | 2010 |
| Bridging the gap: An exploratory study of corporate social responsibility among SMEs in Singapore MH Lee, AK Mak, A Pang Journal of Public Relations Research 24 (4), 299-317, 2012 | 44 | 2012 |
| Communicating crisis: how culture influences image repair in Western and Asian governments Y Siew-Yoong Low, J Varughese, A Pang Corporate Communications: An International Journal 16 (3), 218-242, 2011 | 37 | 2011 |
| A randomized, double-blind comparison of ampicillin/sulbactam and ceftriaxone in the prevention of surgical-site infections after neurosurgery XL Zhu, WK Wong, WM Yeung, P Mo, CS Tsang, KH Pang, YC Po, ... Clinical therapeutics 23 (8), 1281-1291, 2001 | 37 | 2001 |
| Mediating the media: A journalist-centric media relations model A Pang Corporate Communications: An International Journal 15 (2), 192-204, 2010 | 36 | 2010 |
| If we can learn some lessons in the process”: A contingency approach to analyzing the Chinese government’s management of the perception and emotion of its multiple publics … A Pang, Y Jin, GT Cameron Miami, FL: IPPRC, 2004 | 30 | 2004 |
| Towards a crisis pre-emptive image management model A Pang Corporate Communications: An International Journal 17 (3), 358-378, 2012 | 28 | 2012 |
