Amparo Cervera-Taulet
TítuloCitado porAño
Experience management as an innovative approach in emerging Mediterranean destinations
A Cervera-Taulet, C Pérez-Cabañero, W Schlesinger
Journal of Business Research 101, 536-547, 2019
2019
‘Tour me onshore’: understanding cruise tourists’ evaluation of shore excursions through text mining
D Buzova, S Sanz-Blas, A Cervera-Taulet
Journal of Tourism and Cultural Change 17 (3), 356-373, 2019
22019
Feeling emotions in the public performing arts sector: does gender affect?
B Tubillejas-Andrés, A Cervera-Taulet, HC García
International Review on Public and Nonprofit Marketing 16 (1), 1-22, 2019
2019
Exploring the concept of perceived sustainability at tourist destinations: a market segmentation approach
R Sánchez-Fernández, MÁ Iniesta-Bonillo, A Cervera-Taulet
Journal of Travel & Tourism Marketing 36 (2), 176-190, 2019
12019
Does culture affect sentiments expressed in cruise tours’ eWOM?
D Buzova, S Sanz-Blas, A Cervera-Taulet
The Service Industries Journal 39 (2), 154-173, 2019
62019
Innovation and service-dominant logic
KH Huarng, A Cervera, F Mas-Verdu
Service Business 12 (3), 453-456, 2018
12018
Sustainable entrepreneurial orientation within an intrapreneurial context: effects on business performance
A Criado-Gomis, MÁ Iniesta-Bonillo, A Cervera-Taulet
International Entrepreneurship and Management Journal 14 (2), 295-308, 2018
42018
Sticking with your university: The importance of satisfaction, trust, image, and shared values
W Schlesinger, A Cervera, C Pérez-Cabañero
Studies in Higher Education 42 (12), 2178-2194, 2017
522017
Sustainable entrepreneurial orientation: A business strategic approach for sustainable development
A Criado-Gomis, A Cervera-Taulet, MA Iniesta-Bonillo
Sustainability 9 (9), 1667, 2017
152017
Analysis of the impact of length of stay on the quality of service experience, satisfaction and loyalty
C Pérez-Cabañero, A Cervera-Taulet, W Schlesinger
International Review on Public and Nonprofit Marketing 14 (2), 253-268, 2017
42017
Cross‐cultural perceptions of onshore guided tours: A qualitative approach based on eWOM
D Buzova, S Sanz‐Blas, A Cervera‐Taulet
Psychology & Marketing 33 (12), 1054-1061, 2016
62016
Social servicescape effects on post-consumption behavior
BT Andrés, A Cervera-Taulet, HC García
Journal of Service Theory and Practice, 2016
22016
Social servicescape effects on post-consumption behavior: the moderating effect of positive emotions in opera-goers
B Tubillejas Andres, A Cervera-Taulet, H Calderon Garcia
Journal of Service Theory and Practice 26 (5), 590-615, 2016
12016
Environmental sustainability in the Mediterranean destinations: a latent class segmentation analysis
R Sánchez-Fernández, MA Iniesta-Bonillo, A Cervera-Taulet
Environmental Engineering & Management Journal (EEMJ) 15 (7), 2016
42016
Customer’s role in knowledge management and in the innovation process: effects on innovation capacity and marketing results
P Fidel, A Cervera, W Schlesinger
Knowledge Management Research & Practice 14 (2), 195-203, 2016
182016
Contrasting quality of service experience for northern and southern Mediterranean tourists
M Sotiriadis, A Apostolakis, W Schlesinger, A Cervera, C Pérez-Cabañero
EuroMed Journal of Business, 2015
2015
Contrasting quality of service experience for northern and southern Mediterranean tourists
W Schlesinger, A Cervera, C Pérez-Cabañero
EuroMed Journal of Business 10 (3), 327-337, 2015
52015
Key elements in building relationships in the higher education services context
W Schlesinger, A Cervera, MÁ Iniesta
Journal of Promotion Management 21 (4), 475-491, 2015
122015
Collaborating to innovate: Effects on customer knowledge management and performance
P Fidel, W Schlesinger, A Cervera
Journal of business research 68 (7), 1426-1428, 2015
1072015
El papel de la confianza, la imagen y los valores compartidos en la creación de valor y lealtad: aplicación a la relación egresado-universidad
W Schlesinger, A Cervera, H Calderón
Revista Española de Investigación de Marketing ESIC 18 (2), 126-139, 2014
262014
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