| Ongoing crisis communication: Planning, managing, and responding WT Coombs Sage Publications, 2014 | 3160 | 2014 |
| Protecting organization reputations during a crisis: The development and application of situational crisis communication theory WT Coombs Corporate reputation review 10 (3), 163-176, 2007 | 1838 | 2007 |
| Helping crisis managers protect reputational assets: Initial tests of the situational crisis communication theory WT Coombs, SJ Holladay Management Communication Quarterly 16 (2), 165-186, 2002 | 1090 | 2002 |
| Choosing the right words: The development of guidelines for the selection of the “appropriate” crisis-response strategies WT Coombs Management communication quarterly 8 (4), 447-476, 1995 | 1090 | 1995 |
| Communication and attributions in a crisis: An experimental study in crisis communication WT Coombs, SJ Holladay Journal of public relations research 8 (4), 279-295, 1996 | 857 | 1996 |
| An analytic framework for crisis situations: Better responses from a better understanding of the situation WT Coombs Journal of public relations research 10 (3), 177-191, 1998 | 767 | 1998 |
| Impact of past crises on current crisis communication: Insights from situational crisis communication theory WT Coombs The Journal of Business Communication (1973) 41 (3), 265-289, 2004 | 622 | 2004 |
| An extended examination of the crisis situations: A fusion of the relational management and symbolic approaches WT Coombs, SJ Holladay Journal of public relations research 13 (4), 321-340, 2001 | 475 | 2001 |
| The handbook of crisis communication WT Coombs, SJ Holladay John Wiley & Sons, 2011 | 461 | 2011 |
| The protective powers of crisis response strategies: Managing reputational assets during a crisis WT Coombs Journal of promotion management 12 (3-4), 241-260, 2006 | 459 | 2006 |
| Attribution theory as a guide for post-crisis communication research WT Coombs Public Relations Review 33 (2), 135-139, 2007 | 453 | 2007 |
| Comparing apology to equivalent crisis response strategies: Clarifying apology's role and value in crisis communication WT Coombs, SJ Holladay Public Relations Review 34 (3), 252-257, 2008 | 432 | 2008 |
| Unpacking the halo effect: Reputation and crisis management W Timothy Coombs, SJ Holladay Journal of Communication Management 10 (2), 123-137, 2006 | 421 | 2006 |
| Information and compassion in crisis responses: A test of their effects WT Coombs Journal of public relations research 11 (2), 125-142, 1999 | 415 | 1999 |
| Public relations and public diplomacy: Conceptual covergences BH Signitzer, T Coombs Public relations review 18 (2), 137-147, 1992 | 408 | 1992 |
| Parameters for crisis communication WT Coombs The handbook of crisis communication, 17-53, 2010 | 399 | 2010 |
| Today's public relations: An introduction RL Heath, WT Coombs Sage, 2006 | 360 | 2006 |
| It's not just PR: Public relations in society WT Coombs, SJ Holladay John Wiley & Sons, 2013 | 328 | 2013 |
| The Internet as potential equalizer: New leverage for confronting social irresponsibility WT Coombs Public Relations Review 24 (3), 289-290, 1998 | 322 | 1998 |
| Managing corporate social responsibility: A communication approach WT Coombs, SJ Holladay John Wiley & Sons, 2011 | 317 | 2011 |
Sherry J. HolladayProfessor, Texas A&M UniversityDirección de correo verificada de tamu.edu
