Maik Hammerschmidt
Maik Hammerschmidt
Professor of Marketing and Innovation Management, University of Goettingen
Dirección de correo verificada de wiwi.uni-goettingen.de
Título
Citado por
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Año
eTransQual: A transaction process-based approach for capturing service quality in online shopping
HH Bauer, T Falk, M Hammerschmidt
Journal of Business Research 59 (7), 866-875, 2006
10632006
Measuring the Quality of E-banking Portals
HH Bauer, M Hammerschmidt, T Falk
International Journal of Bank Marketing 23 (2), 153-175, 2005
4912005
Identifying cross-channel dissynergies for multichannel service providers
T Falk, J Schepers, M Hammerschmidt, HH Bauer
Journal of Service Research 10 (2), 143-160, 2007
3022007
Marketing Performance: Messen, Analysieren, Optimieren
M Hammerschmidt, G Stokburger
Betriebswirtschaftlicher Verlag Gabler, 2006
202*2006
The service quality-satisfaction link revisited: exploring asymmetrics and dynamics
T Falk, M Hammerschmidt, J Schepers
Journal of Academy of Marketing Science 38 (3), 288-302, 2010
1872010
Gratitude versus entitlement: A dual process model of the profitability implications of customer prioritization
HA Wetzel, M Hammerschmidt, AR Zablah
Journal of Marketing 78 (2), 1-19, 2014
1802014
Customer‐based corporate valuation: Integrating the concepts of customer equity and shareholder value
HH Bauer, M Hammerschmidt
Management Decision, 2005
1772005
The customer lifetime value concept and its contribution to corporate valuation
HH Bauer, M Hammerschmidt, M Braehler
Yearbook of Marketing and Consumer Research 1 (1), 47-67, 2003
1222003
“Principles and Principals: Do Customer Stewardship and Agency Control Compete or Complement When Shaping Frontline Employee Behavior?”
J Schepers, T Falk, K De Ruyter, A de Jong, M Hammerschmidt
Journal of Marketing 76 (6), 1-20, 0
106*
The marketing planner
M McDonald, Mcdonald Malcolm H B.
Butterworth-Heinemann, 1992
821992
Can doing good lead to doing poorly? Firm value implications of CSR in the face of CSI
I Lenz, HA Wetzel, M Hammerschmidt
Journal of the Academy of Marketing Science 45 (5), 677-697, 2017
672017
Research methodology on data envelopment analysis (DEA)
JK Mantri
Universal-Publishers, 2008
602008
Efficiency Analysis in Marketing
M Hammerschmidt
Springer, 2006
60*2006
Structuring product-markets: an approach based on customer value
MR Staat, HH Bauer, M Hammerschmidt
Proceedings of the AMA Winter Marketing Conference 13 (1), 205-212, 2002
492002
Interactive Marketing im Web 2.0+
HH Bauer, D Große-Leege, J Rösger
München: Verlag Franz Vahlen, 2007
472007
Marktorientierung durch das Internet: ein wissensorientierter Ansatz für Unternehmen
M Grether
Springer-Verlag, 2013
452013
Kundenwertbasierte Effizienzmessung: Der Beitrag von Marketingmaßnahmen zur Unternehmenswerterhöhung in der Automobilindustrie
N Schneider
Springer-Verlag, 2007
442007
Broadening the perspective on mobile marketing: an introduction
W Fritz, S Sohn, B Seegebarth
Psychology & Marketing 34 (2), 113-118, 2017
432017
Messung und Konsequenzen von Servicequalität im E-Commerce: Eine empirische Analyse am Beispiel des Internet-Banking
HH Bauer, T Falk, M Hammerschmidt
Marketing: Zeitschrift für Forschung und Praxis (ZFP) 26, 45-57, 2004
402004
Experiences that Matter? The Motivational Experiences and Business Outcomes of Gamified Services
T Wolf, W Weiger, M Hammerschmidt
Journal of Business Research 106 (1), 353-364, 2020
372020
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